Last updated: January 16, 2026

Bird Voyage owned by Travel Miles With Us Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• Personal Identification Information: Name, email address, phone number, date of birth, and passport information when you make a booking.
• Payment Information: Credit card details and billing address for processing payments. Please note that we do not store your full credit card information on our servers.
• Booking Information: Details of your flight, hotel, and package bookings, including travel dates, destinations, and passenger details.
• Technical Data: IP address, browser type, operating system, and other information about the device you use to access our website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and manage your bookings and payments.
• Communicate with you regarding your bookings, including sending confirmations and updates.
• Provide customer support and respond to your inquiries.
• Personalize your experience on our website.
• Send you promotional materials and newsletters, if you have opted in.
• Comply with legal obligations and regulations.

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Airlines, Hotels, and Service Providers: We share your booking information with the relevant third parties to fulfill your travel arrangements.
• Payment Processors: To securely process your payments.
• Legal Requirements: If required by law, such as in response to a subpoena or court order.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.

6. Cookies Policy

Our website uses cookies to enhance your experience and analyze how our site is used. We comply with GDPR and ePrivacy regulations regarding cookie consent.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.

6.2 Types of Cookies We Use

• Essential Cookies (Always Active): These are necessary for the website to function properly. They include session management and security features. You cannot disable these.
• Analytics Cookies: These help us understand how you interact with our website, including which pages you visit and how long you stay. We use this data to improve our services. You can choose to accept or reject these.
• Marketing Cookies: These allow us to personalize your experience and show you relevant content and advertisements. You can choose to accept or reject these.

6.3 Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can:

• Accept All: Accept all non-essential cookies
• Reject All: Reject all non-essential cookies
• Customize: Choose which types of cookies you allow

6.4 Managing Your Cookies

You can manage your cookie preferences at any time by:

• Clicking the "Customize" button in the cookie consent banner
• Using the cookie preferences modal to toggle Analytics and Marketing cookies
• Revoking your consent by clicking the "Privacy Policy" link in the cookie banner

6.5 Cookie Storage Duration

Your cookie preferences are stored for 365 days (approximately 13 months).

7. Policy Updates

We may update this Privacy Policy periodically. Continued use of the website implies your consent to the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@birdvoyage.co.uk

Phone: +44 0203 423 5805